• Early registrations will be accepted until Wednesday 14 September 2022, midnight CET.
  • Should your registration remain unpaid on Wednesday 28 September 2022, early registrations will be upgraded to the late registration fee.
• As of Thursday 15 September 2022, late registration fees apply for every new registration.
  • Should your registration remain unpaid on Wednesday 26 October 2022, late registrations fees will be upgraded to the onsite registration fee.
• From Thursday 13 September 2022 & onsite registration fee applies for every new registration. 

• Cancellations received up to and including September 14, 2022 will receive a refund minus a 25% administration charge.
• Cancellations received after September 14, 2022 are non-refundable.
• A handling fee of 40 CAD per registration will be charged for every registration modification received from September 14, 2022.
• Name changes will be considered as a modification and will be charged 40 CAD.
• If a badge is lost or forgotten onsite, an administrative fee of 80 CAD will be charged for the reprint of the badge after identity verification (passport, driving license or other recognised identification documents).

Individual Hotel Deposit Conditions:

Sheraton Wall Centre Vancouver

For hotel bookings in the above mentioned hotel, Sheraton Wall Centre Vancouver is required with your reservation. Your booking will be confirmed upon receipt of your hotel deposit. This prepaid deposit will be deducted from your final hotel bill when checking out from the hotel.

Hotel deposit by Credit Card Guarantee:

Your credit card will be registered but no debit will be made. Your card will only be charged in case of no-show, cancellation or modification as per conditions below. 
Important: to guarantee the reservation, your full credit card details are required. Please take note that online guarantees by credit card require “3D secure” identification.
Neither MCI nor STC 2022 will pay or be liable to pay for the individual bookings and does not provide the Hotel with any guarantee. Each participant should pay the hotel charge at the reception during check-out.

Individual Booking Cancellation Conditions:

As liquidated damages, cancellation charges are calculated on projected charges (per hotel, per night, subject to all applicable taxes). In the event of total or partial cancellation of unused rooms in the block.

Sheraton Wall Centre Vancouver

In the event of accommodation cancellation up to Monday 12 September 2022 no cancellations fees will incur.

From Tuesday 13 September 2022 to Sunday 02 October 2022, 50% of one night will be billed.

From Monday 03 October 2022, no refunds will be possible.

No-Show (Individual bookings):

In case of no-show (if you do not check-in on your confirmed arrival date as per your hotel voucher), the hotel will only keep the number of room nights guaranteed during the booking process. For bookings guaranteed for one night only, the remaining nights will automatically be released to the hotel. The hotel will do its utmost to accommodate you should you arrive at the hotel at a later date. For bookings guaranteed for the full stay, the room will be kept for the number of nights booked. 

All fees are in Canadian dollars (CAD). VAT may increase without notice and any such change will be reflected in final rates.

From Tuesday August 30, 2022, only payments by credit card will be accepted.

Modifications and/or new registrations made on-site will require immediate payment (by cash or credit card).

An invoice to be settled upon receipt will be issued upon written confirmation. This invoice will act as a contract, and once issued, the above payment and cancellation conditions will apply.

No discount will be provided in case of early settlements.

Full payment of services is requested when registering online. No confirmation or invitation letter will be sent until MCI has received the payment.

In accordance with DIRECTIVE 2011/7/EU, late payment interest will be charged in the amount of 8% above the European Central Bank’s base reference rate.

No badge will be delivered until full payment of open invoices is received.

METHODS OF PAYMENT:

Credit Card: only Eurocard/MasterCard, Visa and American Express are accepted. Please note that the merchant name that would appear on your credit card statement would be “MCI Group Satigny CHE".
In some particular cases, payment by credit card may not be available.

Bank transfer: please make your payment to:

Beneficiary : MCI Suisse SA, Rue du Pré-Bouvier 9, 1242 Satigny, Switzerland

Bank : UBS SA, Rue des Noirettes 35, 1227 Carouge, Switzerland

IBAN : CH19 0024 0240 3693 9361 X

Swift : UBSWCHZH80A

Please indicate the participant's / group's name, identifier and “STC22” on ALL payments (for example, STC22-I/XX or G/XX).

All costs are to be borne by the ordering customer. Please note that payments made by bank transfer could be subject to fees payable to your local bank.

Cheques: please note that payments by personal cheques are not accepted.

Refunds will be made after the event according to your payment method.

An invoice to be settled upon receipt will be issued upon written confirmation. This invoice will act as a contract, and once issued, the below payment and cancellation conditions will apply. Full payment of services is requested when registering. No confirmation letter will be sent until MCI has received the payment.

MCI acts as an agent for accommodation bookings and STC 2022 accepts no responsibility for any recommendations given or any transactions made.

Reservations are made on a "first come, first served" basis. In case of room sharing, please send us their names in writing.

Any request to modify or cancel a room reservation must be sent directly to MCI in writing to avoid any misunderstanding.

Check-in/Check-out Time:

Hotel check-in time is 15:00. Should you wish to check-in earlier, extra costs may apply.

Check-out time is 11:00. Should you wish to check-out later, extra costs may apply.

Should you be informed of any delay/late check-in or cancellation, please inform MCI as soon as possible. 

Extras:

Potential additional incidentals, such as mini-bar, telephone or additional room-nights are to be settled directly to the hotel by each individual guest when checking out. 

Upon check-in, the hotel may charge or block an amount on the credit card to cover this guarantee, and each hotel has it's own independent policy.

Closure of a hotel:

Should any of the mentioned official offered hotel(s) close between the date the contract was signed and the start of the event, MCI will do its utmost to offer alternative options to the client. If the client confirms such an alternative option, MCI will not be responsible for any difference in rates. Should the client decline the option and book in another hotel outside of MCI’s block, pre-payments made by the client for the closing hotel(s) would be reimbursed by MCI.

Individual Data Privacy Policy:

For information on how your data will be used, we invite you to carefully read the Data Protection and Privacy Policy: www.mci-group.com/privacy-statement 

Group Data Privacy Policy:

The group leader agrees and warrants that: 

a.     the personal data have been collected, processed and transferred and will continue to be collected, processed and transferred in accordance with the relevant provisions of the applicable data protection law (and, where applicable, has been notified to the relevant authorities);

b.   the transfer to, and processing by, MCI pursuant to this Agreement is not prohibited by a statutory or contractual duty of confidentiality;

c.     prior to any transfer of personal data, it has informed the data subjects and has complied with any notification and/or registration set forth by the applicable data protection law; in particular, the intended purposes of the collection, processing and transfer of personal data have been communicated to the data subjects;  

d.     the data subjects are provided with their right of access, correction, blocking, suppression or deletion as available under applicable data protection law; 

e.     it has taken and will take all reasonable measures to verify the correctness of the personal data and ensure that incorrect or incomplete personal data will be corrected, completed or destroyed prior any transfer of such data to MCI;  

f.     it will inform MCI of any specific requirement from any data subject or any relevant authority on how personal data should be processed; 

g.     it will inform without delay MCI of any request from any data subject or any relevant authority to rectify, update or delete any personal data; 

h.     after assessment of the requirements of the applicable data protection law, it will ensure that the security measures are appropriate to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular where the processing or transfer involves the transmission of data over a network, and against all other unlawful forms of processing, and that these measures ensure a level of security appropriate to the risks presented by the processing and the nature of the data to be protected having regard to the state of the art and the cost of their implementation;

i.     it will provide MCI, when so requested, with copies of relevant data protection laws or references to them of the country in which the [group leader] is established;

j.     it will respond to enquiries from data subjects and authorities concerning processing of personal data by MCI;

k.     it will notify within 72 hours delay MCI of any actual, potential or alleged breach of the provision of this Clause; 

The group leader hereby commits with the present Data Protection and Privacy Policy:

https://www.mci-group.com/privacy-statement

Disclaimer

The Single Topic Conference (STC 2022) hereby provides notice to conference attendees and anyone else, that STC 2022 makes no warranty of any kind whatsoever, expressed or implied, that any information, materials, techniques or products or anything else presented at this conference is accurate, valid, adequate or fit for any purpose whatsoever. Conference attendees are solely responsible for determining the validity, adequacy and fitness of any information, materials or products or anything else presented at this conference for any and all uses. Statements and descriptions made by STC 2022 at this conference and included in conference literature are informational only and are not made or given as a warranty. The views, opinions and statements made at the conference are solely those of the speakers and may not reflect the views of STC 2022. Furthermore, speakers may have vested interests in the concepts and products they discuss.
It is further understood and agreed that STC 2022 shall not be liable whether in contract, in tort, under any warranty, in negligence or otherwise for any kind of claim for loss, damage or expense of any kind arising out of or resulting from the use of any information, materials, products or anything else presented at this conference, and under no circumstances shall STC 2022 be liable for special, indirect or consequential damages, including possible exposure to illness (including but not limited to COVID-19). Conference attendees knowingly and freely assume all risks related to health when participating in person at this conference.
STC 2022 and/or its agents have the right to alter or cancel the conference or any of the arrangements, timetables, plans or other items relating directly or indirectly to the conference without prior notice for any reason beyond their control. The conference and/or its agents shall not be liable for any loss, damage, expenditure or inconvenience caused as a result of such alteration or cancellation.

INSURANCE, RELEASE, AND WAIVER OF LIABILITY

It is recommended that participants obtain adequate cover for travel, health and accident insurance before they depart from their countries. STC 2022 and MCI as organizers cannot accept responsibility for personal injuries, or loss of, or damage to, private property belonging to the event Conference participants and accompanying persons. Participants are requested to inform themselves and to abide by local work regulations accordingly. 

STC 2022, MCI, Venue, and Hotel are not responsible for either the partial or total non-execution of the contract in the event of accident, natural disaster (either threatened or actual), in war, curtailment or interruption of transportation facilities, threats or acts of terrorism, of transportation facilities, threats or acts of terrorism, governmental travel or terrorism advisory, Strikes, Lockout, civil disturbance, the issue of a Travel Warning by the World Health Organization or any other cause beyond the parties' control which prevents the event from taking place or if for the same reasons the event is cancelled by MCI. The Organizers may at their entire discretion repay the delegate fee or Service Charge paid by the Delegate or Exhibitor, or part thereof, but shall be under no obligation to repay the whole or part of such Delegate fee or Service Charge, and shall be under no liability to the Delegate or Exhibitor in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the Delegate or Exhibitor, as the result of the happening of any such event. 

MINIMUM AGE

Registration to the Congress shall be limited solely to participants who are 18 years of age or older, due to current health and safety regulations and legislation in effect. Any registration by anyone who is under 18 is unauthorized and in violation of these Terms and Conditions and will automatically result in the forfeit of their registration. You hereby accept that identification is to be provided to Congress staff upon request. By registering to the Congress you represent and warrant that you are 18 years of age or older, and that you agree to and to abide by all of the Terms and Conditions of this Congress.

FORCE MAJEURE

STC 2022, MCI, and the Hotel are not responsible for either the partial or total non-execution of the contract in the event of an accident, an act caused by a third party, such as Acts of God including, without limitation, credible threats of natural disaster in the geographic vicinity, war, curtailment or interruption of transportation facilities, threats or acts of terrorism or similar acts, governmental travel advisory, a governmental elevation of the terrorism alert level, civil disturbance, the issue of a Travel Warning by the World Health Organization or any other cause comparable events or disaster beyond the parties' control which prevent MCI to execute the event.

PHOTOGRAPHY/VIDEOGRAPHY DISCLOSURE:

As a registered attendee of the Congress, you agree to grant permission for STC 2022 and MCI to use your likeness in a photograph or video in any and all of its publications and presentations, including website entries, without payment or any other consideration; to authorize STC 2022 and MCI to edit, alter, copy, exhibit, publish or distribute the photograph or video for purposes of publicizing STC 2022 programs or for any other lawful purpose; to waive the right to inspect or approve the finished product, including written or electronic copy, wherein your likeness appears; that these materials will become the property of STC 2022.